Monday, October 1, 2018

CCaaS and HIPAA Regulatory Compliance

Entrepreneur Michael Marlowe brings contact center as a service (CCaaS) solutions to thousands of organizations as director of strategy and vice president of new markets at Chasetek, based in Columbus, OH. Michael Marlowe’s business clients rely on the evolutionary combination of cloud-based infrastructure and a single point of contact. 

With CCaaS, client-centered communications capacities deployed are region-agnostic, scalable, and span a full spectrum of customer-relationship activities. One advantage of Chasetek’s CCaaS approach is the way it helps ensure that organizations are compliant with government and industry mandates. These include the Payment Card Industry Data Security Standard (PCI DSS) for financial services providers and the Health Insurance Portability and Accountability Act (HIPAA). 

Enacted in 1996, HIPAA decreases health care abuse and fraud while enabling the transfer and continuation of health insurance coverage for US families and workers in cases where they have lost or changed employment. It also sets in place industry-wide standards encompassing electronic billing and health care information, with a requirement that protected health information be handed confidentially. Maintaining compliance with HIPAA through a cloud hosting solution such as CCaaS is critical for many businesses in the health insurance sector.

Monday, October 2, 2017

Data Privacy and How Network Security Can Help Protect Data

Michael Marlowe is director of strategy and vice president of new markets for ChaseTek, a Columbus, OH-based technology infrastructure management company that provides solutions to businesses across various industries. As the reach and use of the Internet expand, Michael Marlowe and the team at ChaseTek have responded to increasing concerns about data privacy and protection by providing network security services to clients.

Data privacy generally refers to a company’s appropriate use of information provided to it by consumers. It also entails a business’ duty to secure consumer data to protect lawfully collected information from unauthorized use by third parties. 

As more and more business is conducted over the Internet, consumers disclose more and more personal information to faceless entities electronically. Ecommerce platforms, interactive websites, and social media routinely collect consumers’ names and birth dates, email addresses, phone numbers and locations, and credit card information. 

Traditional businesses may also collect and store sensitive consumer data on their private internal network systems. When consumers disclose personal identifying information to businesses over the Internet or otherwise, they expect the business to protect the information. In the United States, various laws dictate the protections that must be accorded to certain personal information.

Network security measures can help protect a company’s network from unauthorized access to consumer information. Such measures include email gateway security methods to block malicious emails, behavioral analytics tools to detect suspicious behavior on your network, firewalls that serve as a barrier between an internal network and outside threats, and intrusion prevention systems that scan traffic on the network to actively block attacks. 

Businesses and consumers can also take simple measures to make personal information harder to access, such as ensuring that software and security programs are up to date, password protecting Wi-Fi connections and all devices, and becoming savvy to email phishing schemes.

Wednesday, August 9, 2017

Benefits of the Telecommunications as a Service Model

Michael Marlowe is the vice president of new markets and director of strategy with ChaseTek in Columbus, OH. Under the leadership of Michael Marlowe and fellow members of the management team, ChaseTek delivers Telecom as a Service (TaaS) to clients in Columbus, OH, and beyond.

In the era of cloud computing, companies from a wide variety of sectors have begun adopting the service model established by the Software as a Service (SaaS) movement. Utilizing this model, market research on available services is brought to the end user along with the ability to choose best options. End user companies also benefit from the TaaS model by using different products based on the quality of service provided. All company data is gathered and tracked in a centralized repository, reducing any data confusion, and insuring company information is current and easily accessible. Companies that are successful in applying a cloud-driven strategy to higher-level enterprise services can gain an early advantage.

Another benefit of the TaaS model centers on economies of scale, particularly when it comes to centralization of software and server assets. By using cloud computing for content delivery and feature hosting, telecommunications companies can take advantage of existing infrastructure to achieve wider profit margins. Considering that telecommunications operators have historically accepted low returns on invested capital, the ability to accept lower ROI on projects may give them more leverage to establish the technological infrastructure necessary to achieve economies of scale benefits.

Thursday, June 29, 2017

Fiber Optics Offer Multiple Advantages

A business leader in Columbus, OH and the telecommunications field, Michael Marlowe serves as a vice president at ChaseTek. From it's Columbus headquarters, Michael Marlowe deals with changing market conditions for telecommunications applications. 

An integral part of modern IT infrastructure is fiber optic cable. These connectors, made from glass fibers, use pulses of light to send signals. 

Each cable uses fibers the width of a human hair, surrounded by a cladding that prevents light from escaping. Two types of fiber optic cable are single mode (carrying light from lasers) and multi-mode (using light from LEDs). 

Supplementing the single mode’s considerable bandwidth is wave division multiplexing. With this method, light with differing wavelengths is combined and then separated at its destination, allowing the simultaneous transmission of several data streams. 

Fiber optic’s enlarged capacity has several advantages. It can carry far more information at higher speeds than copper wiring, as high as 100 gigabytes per second. Fiber moves across greater distances without needing a signal booster. Moreover, it avoids most of the interference that occurs when copper cables are placed close together.

Saturday, June 17, 2017

The Cloud Computing Stack

Business professional Michael Marlowe has significant experience as a financial manager, consultant, and entrepreneur in the Columbus, OH area. Michael Marlowe functions as the director of strategy and vice president of new markets at Chasetek. An infrastructure management company headquartered in Columbus, OH, Chasetek coordinates technological support for its clients. Cloud computing services have become an essential technological element of many large and small businesses.

Cloud computing involves utilizing a third party provider to store all of an individual’s or organization’s data and files. Access to those files is provided completely via the internet. There are three levels of cloud computing, commonly referred to as the cloud computing stack. Each service level builds on the one beneath it and they can interact with one another. An organization can select the level of cloud computing that is necessary for its specific needs by utilizing one specific level or by combining several levels.

The top level is referred to as Software as a Service (SaaS). At this level, all of a user’s documents and programs are hosted on the cloud. An individual or organization that utilizes SaaS never needs to worry about upgrading or maintaining their programs since it is all done automatically. Examples of SaaS applications are Microsoft Office 365 and Google Apps.

The next level of service is called Platform as a Service (PaaS). At this level, users can create, customize, and deploy their own applications using the service provider’s platforms. Examples of PaaS include Google App Engine and from Salesforce.

The foundational level of service is called Infrastructure as a Service (IaaS). At this level, users have access to the infrastructure of their cloud services. They can rent servers, data center space, and software. They can also increase the storage levels they need based on their current requirements.

Thursday, April 13, 2017

Channel Partners to Host 2017 Evolution Trade Show in Austin, Texas

Michael Marlowe earned a degree in economics from The Ohio State University in Columbus, OH before launching his career as a business development professional. Recently, he accepted the positions of director of strategy and vice president of new markets at Chasetek, a telecom consulting firm based in Columbus, OH. Alongside his day-to-day activities, Michael Marlowe works to stay current on industry trends by attending events hosted by Channel Partners. 

Each year, Channel Partners, a division of the business-intelligence company Informa, holds trade shows in the spring and fall that attract thousands of attendees. The organization is currently preparing to host Channel Partners Evolution, a four-day event that will take place September 26-29, 2017, at the Austin Convention Center in Austin, Texas. 

The more than 3,000 partners and suppliers expected to attend the event will have the opportunity to hear from over 100 industry-leading speakers and browse the latest products and services from more than 150 exhibitors. Those planning to attend Channel Partners Evolution 2017 can also choose to take part in another Informa event, SDxE, a conference and expo for software-driven enterprises. Taking place September 25-27, SDxE will also be held at the Austin Convention Center.

Wednesday, March 22, 2017

Channel Partners - Conference & Expo

A graduate of The Ohio State University with a bachelor of arts in economics, Michael Marlowe serves as managing partner of M.Marlowe Consulting in Columbus, OH, where he advises executives on ways to reduce expenses and increase revenue. Michael Marlowe stays current on industry trends and will be attending Channel Partners Conference & Expo April 10-13 at Mandalay Bay in Las Vegas. 

Channel Partners Las Vegas is the gathering place for the digital services channel community. More than 5,500 agents, VARs, MSPs, integrators and service providers will converge at Mandalay Bay to share ideas and drive discussion on the topics shaping the telecommunications industry. Equal parts networking, exploring and learning, #CPexpo equips you to better serve your clients, conquer new markets and drive your business to new heights. The year marks the 20th anniversary of the event. 

For more information on Channel Partners Conference & Expo Las Vegas visit